1. The only exception is made if a client funds his/her account and does not trade, he/ she is allowed to send a refund request.
  2. The company will refund any funds with the same method of deposited payment. There are fees which will be deducted according to the refund’s method.
  3. In case of detecting any abuses or fraudulent activities against the company policy, 31FX reserves the right to decide about the claimed refund based on the terms and conditions of the company.
  4. 31FX will not provide refunds for those clients’ losses due to any reasons.
  5. Due to the essence of business, this refund policy is for informing you that the company does not provide any refunds unless any of the above occurred.